Privacy Policy for Kite Graphic Art
At Kite Graphic Art, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your information when you use our services, including Vector Conversion, Embroidery Digitizing, Image Editing, and related services.
1. Information We Collect
We may collect the following information when you interact with us:
Personal Information: Name, email address, phone number, billing address.
Project Files: Images, logos, artwork, or designs you submit for vector conversion, embroidery digitizing, or image editing.
Payment Information: Payment details processed securely through third-party payment providers.
Website Usage Data: IP address, browser type, pages visited, and time spent on our site.
2. How We Use Your Information
Your information is used for the following purposes:
To provide and deliver our services efficiently.
To respond to inquiries and provide customer support.
To send updates, quotes, invoices, and promotional offers (only if you opt-in).
To improve our services, website experience, and for analytics.
To ensure compliance with legal obligations and protect our rights.
3. Sharing of Information
We do not sell or rent your personal information. Information may be shared only in these cases:
With trusted service providers (e.g., payment processors, hosting services) to fulfill your orders.
If required by law or legal process.
To protect the safety of our users or our business.
4. Project Files & Intellectual Property
All artwork, logos, or images you submit remain your property.
By submitting files to us, you grant Kite Graphic Art permission to process your files for the requested services (vector conversion, digitizing, or image editing).
We do not claim ownership of your artwork.
Any files stored temporarily on our servers for project completion will be securely deleted after delivery unless otherwise agreed.
5. Data Security
We implement reasonable technical and administrative measures to protect your data from unauthorized access, alteration, or disclosure. All project files and personal information are handled securely.
6. Cookies & Tracking
Our website may use cookies and tracking tools to enhance user experience and analyze site traffic. This data is anonymized and used for improving services, not for personal identification.
7. Your Rights
You have the right to:
Request access to the personal information we hold about you.
Request correction of inaccurate data.
Request deletion of your personal information.
Opt-out of promotional communications at any time.
To exercise these rights, please contact us at:
Email: info@kitegraphicart.com
8. Third-Party Links
Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.
9. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children.
10. Changes to Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date. We encourage you to review this page regularly.
11. Contact Us
If you have questions or concerns regarding your privacy or our services, please contact us:
Kite Graphic Art
Email: info@kitegraphicart.com